Advancing charitable purpose
1.1. Be clear about the purpose of your charity and be able to explain it in simple terms to anyone who asks.
1.2. Consider whether or not any private benefit arises. If a private benefit arises, consider if it is reasonable, necessary and ancillary to the public benefit that your charity provides.
1.3. Agree an achievable plan for at least the next year that sets out what you will do to advance your purpose.
1.4. Make sure your charity has the resources it needs to do the activities you plan. If you don’t have the resources, you need to show a plan for getting those resources.
1.5. From time to time, review what you are doing to make sure you are still:
- acting in line with your charity’s purpose; and
- providing public benefit.
Additional standards for Principle 1
1.6. Develop your charity’s strategic plan and associated operational plans.
1.7. Make sure there is an appropriate system in place to:
- monitor progress against your plans; and
- evaluate the effectiveness of the work of your charity.
1.8. From time to time, consider the advantages and disadvantages of working in partnership with other charities, including merging or dissolving (winding up).
Behaving with integrity
2.1. Agree the basic values that matter to your charity and publicise these, so that everyone involved understands the way things should be done and how everyone is expected to behave.
2.2. Decide how you will deal with conflicts of interests and conflicts of loyalties.
2.3. Have a code of conduct for your board that is signed by all charity trustees. It must make clear the standard of behaviour expected from charity trustees. This includes things like maintaining board confidentiality and what to do in relation to:
- gifts and hospitality; and
- out-of-pocket expenses.
3.1. Be clear about the roles of everyone working in and for your charity, both on a voluntary and paid basis.
3.2. Make sure there are arrangements in place for the effective involvement of any volunteers, including what to do if any problems arise.
3.3. Make sure there are arrangements in place that comply with employment legislation for all paid staff including:
- training and development;
- support, supervision and appraisal;
- remuneration (money paid for work) and dismissal.
3.4. Agree operational policies where necessary, to guide the actions of everyone involved in your charity.
Additional standards for Principle 3
3.5. Make sure to document the roles, legal duties and delegated responsibility for decision-making of:
- individual charity trustees and the board as a whole;
- any sub-committees or working groups;
- staff and volunteers.
3.6. Make sure that there are written procedures in place which set out how volunteers are:
- recruited, supported and supervised while within your charity; and
- the conditions under which they exit.
3.7. Decide how you will develop operational policy in your charity. You also need to decide how your charity trustees will make sure that the policy is put in place and kept up to date.
4.1. Decide if your charity’s current legal form and governing document are fit for purpose. Make changes if necessary, telling the Charities Regulator in advance that you are doing so.
4.2. Find out the laws and regulatory requirements that are relevant to your charity and comply with them.
4.3. If your charity raises funds from the public, read the Charities Regulator’s guidelines10 on this topic and make sure that your charity adheres to them as they apply to your charity.
4.4. Make sure you have appropriate financial controls in place to manage and account for your charity’s money and other assets.
4.5. Identify any risks your charity might face and how to manage these.
4.6. Make sure your charity has appropriate and adequate insurance cover.
Additional standards for Principle 4
4.7. Have written procedures to make sure that you comply with all relevant legal and regulatory requirements.
4.8. Make sure there is a formal risk register that your board regularly reviews.
4.9. Consider adopting additional good practice standards that are relevant to the particular work that your charity does.
5.1. Identify charity trustees with the necessary skills to undertake:
- any designated roles set out in your governing document; and
- other roles as appropriate within the board.
5.2. Hold regular board meetings. Give enough notice before meetings and provide prepared agendas.
5.3. At a minimum, your board agendas should always include these items:
- reporting on activities;
- review of finances; and
- conflicts of interests and loyalties.
5.4. Make sure that your charity trustees have the facts to make informed decisions at board meetings and that these decisions are recorded accurately in the minutes.
5.5. Consider introducing term limits for your charity trustees, with a suggested maximum of nine years in total.
5.6. Recruit suitable new charity trustees as necessary and make sure that they receive an induction.
5.7. Make sure all of your trustees understand:
- their role as charity trustees;
- the charity’s governing document; and
- this Code.
5.8. Commit to resolving problems and emerging issues as quickly as possible and in the best interests of your charity.
5.9. From time to time, review how your board operates and make any necessary improvements.
Additional standards for Principle 5
5.10. Make sure you send out board packs with enough notice and include all relevant reports and explanatory papers to enable informed decision-making.
5.11. Make sure that you have a charity trustee succession plan in place and consider how you can maximise diversity among your charity trustees.
5.12. Put in place a comprehensive induction programme for new charity trustees.
5.13. Conduct a regular review that includes an assessment of:
- the effectiveness of your board as a whole, office holders and individual charity trustees;
- adherence to the board code of conduct; and
- the structure, size, membership and terms of reference of any subcommittees.
5.14. Do regular skills audits and provide appropriate training and development to charity trustees. If necessary, recruit to fill any competency gaps on the board or of your charity.
Being accountable and transparent
6.1. Make sure that the name and Registered Charity Number (RCN) of your charity is displayed on all of your written materials, including your:
- social media platforms; and
- email communications.
6.2. Identify your stakeholders and decide how you will communicate with them.
6.3. Decide if and how you will involve your stakeholders in your:
- decision-making; and
- review processes.
6.4. Make sure you have a procedure for dealing with:
- comments; and
6.5. Follow the reporting requirements of all of your funders and donors, both public and private.
Additional standards for Principle 6
6.6. Produce unabridged (full) financial accounts and make sure that these and your charity’s annual report are widely available and easy for everyone to access.
6.7. Make sure all the codes and standards of practice to which your charity subscribes are publicly stated.
6.8. Regularly review any complaints your charity receives and take action to improve organisational practice.
Principle 1. Leading our organisation
We do this by:
1.1 Agreeing our vision, purpose, mission, values and objectives making sure that they remain relevant;
1.2 Developing, resourcing, monitoring and evaluating a plan so that our organisation achieves its stated
purpose and objectives;
1.3 Managing, supporting and holding to account staff, volunteers and all who act on behalf of the
Principle 2. Exercising control over our organisation
We do this by:
2.1 Identifying and complying with all relevant legal and regulatory requirements;
2.2 Making sure there are appropriate internal financial and management controls;
2.3 Identifying major risks for our organisation and deciding ways of managing the risks.
Principle 3. Being transparent and accountable
We do this by:
3.1 Identifying those who have a legitimate interest in the work of our organisation (stakeholders) and making
sure there is regular and effective communication with them about our organisation;
3.2 Responding to stakeholders’ questions or views about the work of our organisation and how we run it;
3.3 Encouraging and enabling the engagement of those who benefit from our organisation in the planning
and decision-making of the organisation.
Principle 4. Working effectively
We do this by:
4.1 Making sure that our governing body, individual board members, committees, staff and volunteers
understand their: role, legal duties, and delegated responsibility for decision-making;
4.2 Making sure that as a board we exercise our collective responsibility through board meetings that are
efficient and effective;
4.3 Making sure that there is suitable board recruitment, development and retirement processes.
Principle 5. Behaving with integrity
We do this by:
5.1 Being honest, fair and independent;
5.2 Understanding, declaring and managing conflicts of interest and conflicts of loyalties;
5.3 Protecting and promoting our organisation’s reputation.